Genesis Chiropractic Software offers a fully integrated Practice Management System and Outsourced Billing Service for chiropractors. It includes integrated web–based scheduling, documentation and billing software with a full outsourced billing service that is managed by an experienced team of billing professionals to manage your entire revenue cycle.
Yes, clinics that do their own billing can use our system. You can also switch to outsourced at anytime or even use our team as temporary staff when your office staff are on vacation or leave your clinic. This way, your collections and practice do not suffer.
No. Whether you are a single provider that works on a part–time basis, a new practice just starting out, a medium sized clinic, hospital, or a national clinic with many locations, we will welcome you into our network. Our service does not discriminate on size.
It depends on what type of practice you have and how you decide to use our services. With each new client that joins our network, we discuss their goals and business needs and price our services accordingly. The type of services we render can vary differently between a multi–site clinic with 20 Chiropractors versus a startup clinic with one Chiropractor.
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We charge for all insurance collections but not co-pays or cash collections. If you want us to send patient statements and collect patient balances, we charge you for it. It’s up to you as we are flexible.
No. You can cancel your service agreement with 60 days written notice. Genesis Chiropractor Software was created to provide a service that helps chiropractors get the most out of their business. We’re only interested in long–term relationships with our clients and it’s in our best interest to ensure you get the highest level of service possible while giving you the peace of mind knowing that you’re not locked in.
Since our service is fully integrated, all facets of the patient encounter are fully documented in a very detailed fashion. The documentation / daily–note for a patient encounter is completely aligned with the claim submission and reimbursement process to eliminate mismatches in what is documented and what is billed. Everything is electronically stored and accessible at anytime in the event that a payer or legal entity makes an inquiry for information. We store all scheduled appointments, daily notes and claims in our database forever. Our system and process have been used several times to help successfully defend providers in a review or audit situation.
Yes, it is 100% web–based. We require the use of the Firefox Browser from version 2.0 upward. It is free for download from www.firefox.com and is available for Windows, MAC and Linux.
All reports can be exported to a format that can be imported into many different types of systems.
Yes. Since our system is web–based, it can be accessed from anywhere that has an internet connection and a web browser (Firefox required). Many of our clients have multiple locations.
Our service is centralized and provides a consolidated view into any number of clinics and providers. You can view schedules, financial status, and run reports across all your clinics and providers.
We store all patient records forever and they can be retrieved at any time.
Yes. We follow all the HIPAA guidelines. Our data transmission method is via Secure Sockets Layer (SSL). This means that all of our data is encrypted when your office communicates with our system.
We have multiple “channels” for support. There is an online request workflow as part of our system, online support forums, documentation, and training videos. When you first become a client, you are assigned a Single Point of Contact (SPOC) to you to help you when you join our service network.