Into the Fire

Poor Communication Turns Up the Heat in the Office How do staff problems affect Ben’s chiropractic practice? “Ben? Can I talk to you about something serious?” Ben turned to his wife in surprise. [...]

Something for the Pain

By Kathleen Casbarro Simplifying coding issues can relieve practice tension How can software make a difference in the ICD-10 changeover? “Doctor!” The box on Ben’s desk squawked. Pam always [...]

Appreciating the Layers

By Kathleen Casbarro ICD-10 changeover represents a multi-level issue for practice owners What makes the ICD-10 changeover so challenging? “You just have to know your onions,” said Carmen, waving [...]