Genesis knows that many times a practice may hire front office staff with little to no experience. We also know that practitioners need a system that doesn’t have a steep learning curve. Time spent learning a new system is time wasted. Keeping this in mind Genesis offers multiple resources to help get you and your staff quickly up to speed.
THE ACADEMY
- Cloud based self paced training platform
- The lessons are divided into small sections allowing your staff to learn on the job
- See which staff members have watched videos, attempted quizzes and what their grades are
- New chiropractic team member? We will contact them as soon as you create a login for them and make sure they know their way around. We will track their progress make sure they complete the training. An educated user makes us both more profitable
LIVE HELP SESSIONS
- training sessions are available during normal business hours
- Live Webinars Daily. To answer those questions that can’t be handled with a video
HELP TICKETS
- Open a ticket that will be tracked with the chiropractic software.
- Bounce the ticket back and forth until you get the answer you need.
- Never lost like emails, phone calls, or faxed.
ONSITE
- In our experience one on one is rarely needed and we prefer to save you the added expense. We have successfully implemented this in the largest practices in the world without on site training. It is available for a fee.
